Less time on messages. More time with patients.
Turn more inquiries into consultations with AI that helps answer questions, organize messages and follow up. We help you choose and set up what fits your clinic.
Less repetitive typing
Faster replies to inquiries
Your team stays in control
From finding you to following up
Help people find you.
Make it easier to book.
From the first search to the next appointment, help people take the next step while saving your team time.
Clinic AI Visibility
Help people discover your clinic on search, maps and AI assistants.
Clinic AI Inbox
See your messages in one place, without jumping between apps.
Reply faster
Answer everyday questions, even when your front desk is busy.
Make booking easier
Give interested people a clear way to book a consultation.
Keep in touch
Follow up on inquiries and send reminders without more typing.
Less app switching. Less repeated typing.
Clinic AI Inbox
Tired of checking five apps? Bring Instagram, Facebook, WhatsApp, text and email into one inbox, with AI helping answer everyday questions.
We set up replies about hours, fees and booking. Your team sees who needs a reply and takes over when someone needs personal help.
Get help with your inboxWe check which tools can connect and agree how patient information will be protected before setup. Medical questions go to your clinical team.
- Text
What your team could see
- Instagram
What does a consultation cost?
Reply with your clinic’s fee and booking link - Text
Can someone call me tomorrow?
Add a callback for the front desk - Email
I have a question after my treatment.
Ask the clinical team to respond
The everyday frustrations
Does this sound
like your front desk?
Tell us where the work piles up. We will help you work out what could change.
How much of your day goes on hours, prices and booking questions?
We look at the replies your team repeats and what your current software or chatbot can already handle.
AI replies based on information you approve, with a person taking over when needed.
Who is still waiting for a reply?
We check how messages reach your team, where they get missed and who is meant to respond.
One shared inbox and a clear person responsible for each conversation.
What happens after someone asks about a treatment?
We look at reply times, booking links and follow-up, including after hours.
A clearer next step and follow-up for people who want to hear from you.
Do you need new software, or more help with what you have?
We compare your current tools with the jobs your team needs done and the budget you have.
A plain-language recommendation, with costs explained before you decide.
Start with a one-week clinic review
Know what to fix.
And what to keep.
Show us how your team handles messages and bookings. In one week, we review the agreed areas and give you a plan to make the work easier.
Discuss your clinicWe agree the review and price before starting. You decide whether to make any changes.
Where time and inquiries get lost
See where messages wait, work gets repeated or booking becomes difficult.
What will help your team
A clear recommendation: use more of what you have, connect your tools or add something new.
What to do first, and what it costs
Your next steps, likely costs and anything we still need to check.
How to tell if it is helping
Agree how to track time spent replying, inquiries answered and consultation requests.
What this could look like
A late-night question.
A useful next step.
See how AI could help with common messages, and when your team should step in.
Examples only. These are not live conversations or client results.
- 01
A visitor asks
Can I arrange a consultation after work?
- 02
AI helps reply
Share your opening hours and a link to request a consultation.
- 03
Your team picks up
With permission, save their contact details and preferred time. Your team checks availability and confirms the appointment.
- 01
A visitor asks
Which treatment would be right for me?
- 02
AI helps reply
Explain that a qualified clinician needs to advise on the right treatment.
- 03
Your team picks up
Help the person request a consultation. Keep medical details out of general chat.
Simple steps. Help along the way.
You know your clinic.
We help with the tech.
We explain the options, help with setup and check whether the change is making a difference.
- 01
Tell us
Show us the tasks that take up your team’s day.
- 02
Choose
Review our recommendation and costs. You decide.
- 03
Try it
We set up and test an agreed change with your team before it goes live.
- 04
Check in
Review what is saving time and what still needs work.
Your team stays in control
You approve what AI can say and when a person should take over. We agree how information will be used and protected before setup.
Keep what already works
We check your current software first. If it can do the job with a few changes, that may be all you need.
Common questions
Before we talk.
No need to have the technical answers.
How does Clinic AI Inbox work?
We bring supported channels into one inbox and set up AI replies to common questions. Your team approves the answers and takes over when needed. We check channel support before setup. Medical questions go to clinical staff.
Do we need another chatbot?
You may already have what you need. A better booking link, an unused feature or a clearer way to share the work may be enough.
Will this replace our front desk?
We help your team spend less time on repetitive replies and follow-up. People still handle personal requests, problems and medical questions. We agree with you when a person should step in.
Can you connect to our current platform?
We check your software and subscription first, then explain what can connect, any limits and extra costs before you commit.
What does the med-spa assessment cost?
The first conversation is free. We agree the price for the one-week review in writing before starting. Setup, software and ongoing help are priced separately, so you can decide what to go ahead with.
Do you need patient information to start?
No. Please leave patient names, medical details and records out of this form and website chat. If access is needed later, we agree how that information will be protected first.
What if our setup is already working?
Then we will tell you. We may recommend keeping your tools or getting more help from your current software provider. You can stop after the review.
A useful first conversation
What takes up
your team’s day?
Too many messages? Too much chasing? Tell us a little about your clinic. We will reply by email to talk through what could help.
The first conversation is free. Our US team works on Eastern and Pacific time.
Meet the people behind BeyondEdgeThank you. Your request is with us.
We will reply by email about your clinic and the next step.